INQUIRY FORM
We have provided this form to any internal and external stakeholder to report violations or concerns regarding the precious metals supply chain of ASAHI METALFINE and Asahi Pretec.
Whistleblowing and Grievance Policy for Responsible Precious Metals Management
ASAHI METALFINE and Asahi Pretec (our Group) will respond to whistleblowing and grievances from internal and external stakeholders in accordance with the following procedures, in order to ensure early detection, prevention, and correction of violations in the precious metals supply chain.
(Eligible users of the contact point)
Business partners, Cooperating companies, and Executives and Employees of our Group (including those within one year after retirement).
(Information subject to reporting)
Violations or concerns related to human rights abuses, terrorism financing, money laundering, fraudulent transactions, theft crime, contribution to conflicts, and environmental destruction in our precious metals supply chain.
(Anonymous report)
Reporters who wish to remain anonymous may report anonymously. Reporters shall not make false reports, reports that slander others, or other reports with improper purposes.
(Department-in-charge)
Under the supervision of the Compliance Officer, the Responsible Precious Metals Management Committee shall act as the Secretariat, and the Personnel Engaged in the Activity of Dealing with Whistleblowing Disclosures.
(Contact point)
“Inquiry Form related to Responsible Precious Metals Management” on our website (this page):
https://www.asahimetalfine.com/en/contact/
1. Examination of the content of the report
After receiving a report, the Department-in-charge will consider in a fair, impartial and sincere manner whether an investigation is necessary, and notify the Reporter of the results of the examination and future actions; provided, however, that this excludes cases where the contact information is unknown of an anonymous report.
2. Survey
The Department-in-charge will investigate the facts of the reported matter, and the Department-in-charge may have the relevant department conduct the necessary investigation depending on the content of the investigation. In this case, the relevant department in charge of the investigation will report the results to the Department-in-charge promptly after the completion of the investigation.
3. Corrective action
If a violation is revealed as a result of an investigation, the Department-in-charge will promptly implement corrective actions and measures to prevent recurrence.
4. Reporting of results
Once the investigation is complete, the Department-in-charge will report the results and corrective actions or preventive measures to the reporter; provided, however, that this excludes cases where the contact information is unknown of an anonymous report.
5. Follow-up
After corrective actions are completed, the Department-in-charge will confirm that no violations have recurred and that corrective actions and preventive measures are functioning effectively, and the Department-in-charge will take additional measures if necessary.
(Elimination of conflicts of interest)
Members of the Responsible Precious Metals Management Committee shall not be involved in the processing of reports of violations related to them.
(Protection of reporters)
We shall not treat the Reporter and their employer disadvantageously on the grounds that the Reporter has made a report.
(Protection of personal information)
If the provided information includes personal data, it will be handled appropriately in accordance with our Group’s Privacy Policy.
(Confidentiality)
Unless required by law or for other legitimate reasons, information related to reports must not be disclosed to third parties (including employees not involved in the investigation or reporting) and must be kept confidential.